Call Center
Ultra CAll Canter
INTRODUCTION
UCC provide you cloud-based which is more flexible and cost efficient as per your business.
- Business IT Solution Work Process Technology Business IT Solution Technology Work Process Business IT Solution Technology
HOW TO START YOUR CALL CENTER ?
Choose Plan
Choose your call center plan and service from our list of best prices
Just Sign in
sign in from your username/password in any PC/Device at any time from anywhere.
Ronald Richards
Co, Founder
ABOUT US
MORE THAN 2000 CALL CENTER .
GET YOUR MANAGED CALL CENTER TODAY
We Are Increasing
Business Success
376+
CRM Integration
200+
Clients
72+
Countries
24/7
Support
WHAT MAKES OUR SERVICE BEST?
PREDICTIVE DIALER
A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase.
CRM INTEGRATION
Ultra Call Center have a team of experienced consultants that can support you with all your integration needs.
DIALING FEATURES
Our dialer features the only no-pause dialing system in the industry, which results in significantly less hangups from.
CALLBACKS
You disposition scheduled callbacks and a calendar comes up. When you schedule the call back it saves it in “System”.
AGENT DASHBOARD
Our beautifully designed dashboard keeps your managers up to date with Current stats, Agent sales, Talk time and QA
INTEGRATED CALL RECORDING
you are able to automatically record all call being received by the agents or allow the agents control over when they can start or.
WEB-CONFIGURABLE IVRS
From the Admin site you are allowed to configure multi-level Interactive Voice Responses (IVRs) that have numerous end-points(in hundreds) , with time.
WEB-BASED AGENT
This phone has the ability to operate as an integrated unit of the Agent Screen of MDdialer on any agent workstation that is based on the Windows platform.
TELCO LINES AND VOIP TRUNKS
IP Authentication or Digest Authentication when you decode which switch platform to use you need to establish a SIP trunk.
REPORTS & ANALYTICS
Automatically generates call reports for agent activities and call volume activity for hourly, daily, weekly, monthly, and yearly tracking.
CALL HANDLING
I'm setting up the callback (inbound) campaign for our Ultra call center outbound campaign and I'm not sure how to make the inbound campaign behave in the way.
MANUAL DIALER
Manual dialer still very useful then directly dialing from soft/hard phone. Reports can still be gathered to monitor progress.