Cloud Call Center

  • VICIdialvicidial_logo1
  • GOautodialgoautodial-logo
  • FreePBXFreepbx-logo1
  • xCALLYxcally-logo
  • elastixelastix

CRM Integrations

poster

Hosted IP PBX's

  • Asterisk IP PBX & SIP Serverasterisk-bubble
  • 3CX IP PBX Phone System3cx
  • Axon IP PBX & SIP ServerNCH-software-logo
  • Virtual IP PBX & SIP Servervirtualpbx
  • ECT IP PBX & SIP Serverect

What Type of Contact Center are you?

Inbound

In today’s world, clients have high standards and little time for patience. Keep your lines of communication open and your company always accessible with Ultra Call Center inbound solution. See what we’re about.

Blended

Whether you’re contacting clients or they’re contacting you, ensure your call center is reliable, secure, and flexible enough to keep those relationships sound. Make it a reality with Ultra Call Center blended solution.

Outbound

These days, everyone is busy, which makes reaching your end customer all the more difficult but certainly no less important. Keep your agents ahead of the game and in front of your target audience with Ultra Call Center outbound solution.

Great features like…

  • Single-line auto-dialer
  • Call dispositions & statistics
  • Customer history & notes
  • Real-time reporting
  • Upload contacts from Excel
  • Campaign, list & sound mgmt
  • DNC / FTC compliance info
  • APIs to control campaigns
  • Unlimited call transfers (1cr/min)
  • DTMF pass-through
  • Remote / home agents
  • CRM integration support